Regarding the other issue with the printer not printing in black, let's try these steps listed in this document which should help us to fix the issue.Ĭolor or Black Ink is Not Printing - Click here Watch the video to know how to assign a manual IP on HP Printer: If nothing works, I would suggest you try to assign a manual IP and creating a TCP/IP Port which should help to resolve this issue.Īssign a manual IP and creating a TCP/IP port should resolve printer offline issue. Printer is Offline (Windows) - Click here If the issue persists, I would suggest you try these steps:Ĭheck the status of the wireless connection.Įvaluate a Wireless Network Test Results pageĪlso, follow the step by step instructions listed here: Click here Please use this link to help you with that information:
This tool can diagnose and fix many printing and printer software related issues. I would start by checking the installed printer software by downloading and running the HP Print and Scan Doctor. I understand you are having issues connecting wirelessly and it stopped printing black ink. Hi to the HP forums! It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
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